Contact Us

Get in Touch

Have questions about our services? Want to discuss a partnership? We'd love to hear from you. Reach out to our team and we'll get back to you as soon as possible.

Quick Consultation

How Can We Help You?

Choose the consultation type that best fits your needs, and we'll connect you with the right team.

Freight Services

Air, sea, and land freight solutions tailored to your business needs

Warehousing

Storage solutions with inventory management and distribution

Supply Chain

End-to-end supply chain optimization and consulting

Mobile App Support

Technical support and guidance for our logistics app

Partnership

Strategic partnerships and business collaboration opportunities

Contact Information

We're here to help with all your logistics needs. Don't hesitate to reach out to us through any of the channels below.

Office Address

No. 154, 10th Floor, Unit 1, Building 1, No. 89 Hongye Road, High-tech Industrial Development Zone, Zhengzhou

Business Inquiries (Key Accounts)

yanlei@tuguanglog.com

Customer Support

support@tuguanglog.com

Website

tuguanglog.com

Office Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday - Sunday: Closed

Follow Us

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Our Response Commitment

We are committed to providing timely responses to all inquiries. Expect a response within 24 hours during business days. For urgent matters, please indicate in your message and we'll prioritize accordingly.

Find Us

Our Location

Visit our headquarters in Zhengzhou, the heart of China's logistics network.

Zhengzhou Tuguang Logistics Technology Co., Ltd.

High-tech Industrial Development Zone, Zhengzhou, China

Open in Google Maps
FAQ

Frequently Asked Questions

Find quick answers to common questions about our services and processes.

What regions do you serve?
We provide logistics services across over 50 countries worldwide, with strong coverage across Asia, Europe, North America, and South America. Our partnerships enable us to offer comprehensive solutions regardless of your location.
How can I track my shipment?
You can track your shipments in real-time through our mobile app, available on both iOS and Android. Simply log in with your credentials and access the tracking dashboard for instant updates on your cargo location and status.
What types of cargo do you handle?
We handle a wide range of cargo including general merchandise, hazardous materials (with proper certifications), temperature-sensitive goods, oversized cargo, and high-value items. Contact us for specific requirements.
How do I start a partnership?
To explore partnership opportunities, please fill out the contact form selecting "Partnership" as your subject. Our business development team will review your inquiry and schedule a call to discuss potential collaboration.
What are your warehouse locations?
We operate over 200 distribution centers globally, with major hubs in China (Zhengzhou, Shanghai, Shenzhen), Europe (Germany, Netherlands), and North America (Los Angeles, New York). Contact us for specific warehouse availability.
Do you offer custom logistics solutions?
Yes, we specialize in tailored logistics solutions. Our team works closely with clients to design custom supply chain strategies that meet specific business needs, budget requirements, and timeline constraints.
Support Hours

When We're Available

Know when you can reach us and what to expect at different times.

Business Hours

Monday - Friday
9:00 AM - 6:00 PM (GMT+8)

Email Support

24/7 Response
Within 24 hours

Mobile App Support

24/7 Self-Service
+ Chat support

Global Presence

Serving clients Worldwide

With headquarters in Zhengzhou and partnerships across the globe, we're able to serve clients in over 50 countries.

1
Headquarters in China
50+
Countries Served
200+
Distribution Centers
24/7
Customer Support